New York Empire Intercom & Security Systems
Safeguarding New York Buildings With Proven Expertise for Over 20 Years
ABOUT US
NYC Specialist in Intelligent Intercom & Security Installation
For more than two decades, New York Empire Intercom & Security Systems has supported homeowners, building managers, co-op boards, condos, and commercial properties across Manhattan, Brooklyn, the Bronx, and Queens. Our mission is simple: deliver dependable, future-ready security solutions that make NYC living and working safer and more efficient.
We design and install systems tailored to the unique challenges of New York buildings—from prewar walk-ups and brownstones to high-rise office towers and mixed-use complexes. Whether you’re upgrading an outdated intercom, adding a door buzzer system, expanding CCTV coverage, or implementing a full access control platform, our team brings deep technical knowledge and a commitment to doing the job right the first time.
WHY CHOOSE NEW YORK EMPIRE INTERCOM & SECURITY SYSTEMS?
Decades of NYC Building Experience
With 20+ years working in every kind of New York property—co-ops, condos, mixed-use buildings, brownstones, schools, retail spaces, and warehouses.
Transparent, Fair Pricing
Quality security shouldn’t feel out of reach. We help you compare options, understand cost differences, and choose a solution that protects your property without overspending.
Fast, Professional Turnaround
NYC moves quickly—so do we. Many installations can be scheduled within the same week, and we respond rapidly to emergency service requests or system failures.
Smart, Future-Ready Technology
Our systems include AI-powered cameras, cloud-hosted access control, mobile-app intercoms, and smart analytics designed to improve security while simplifying day-to-day operations.
Brands You Can Rely On
We work with industry-leading manufacturers such as Aiphone, Latch, ButterflyMX, Hikvision, Axis, Hanwha, Avigilon, Ring, and other trusted names to ensure long-term reliability.
Free On-Site Consultations
Every building is different. We walk your property, identify security vulnerabilities, and provide a clear, written estimate with no obligation.
Our Services
We proudly serve all New York City boroughs—including Manhattan, Brooklyn, Queens, the Bronx, and Staten Island—as well as nearby metro areas. Whether you manage a multifamily building, retail location, office space, or industrial property, we provide solutions built for the demands of NYC.
Intercom Systems
We install audio, video, IP, and mobile-connected intercoms for residential and commercial properties. Our systems allow tenants and staff to verify visitors, grant access remotely, and integrate with door buzzers or access control platforms. Designed for clarity and ease of use, our intercom solutions are ideal for buildings seeking modern, dependable communication.
Door Buzzer Systems
A dependable buzzer system is essential for secure entry. We offer anything from basic electric strikes to advanced buzzer panels with keypads, video capability, and smartphone access. Perfect for apartments, private homes, mixed-use buildings, and business entrances, our installations streamline access while reducing unauthorized entry.
CCTV & Security Cameras
We design and install high-definition security camera systems with local recording or cloud storage, remote viewing, night vision, motion alerts, and smart detection tools. Whether monitoring a lobby, storefront, hallway, loading dock, or parking area, our CCTV setups provide clear visibility and peace of mind—even when you’re off-site.
Access Control Systems
Control who enters your property with customizable access solutions. We install card readers, keypad systems, mobile credentials, and biometric options. With centralized scheduling and real-time monitoring, access control helps buildings reduce liability, prevent unauthorized entry, and improve operational efficiency.
Structured Cabling
Our low-voltage cabling supports voice, data, security, and network infrastructure. We handle new construction, system upgrades, and rewiring projects for older buildings. Clean, well-organized cabling ensures stability, reduces future maintenance, and supports long-term tech expansion.
Network & A/V Installation
We build professional network environments and audio-visual setups for residential and commercial spaces. Services include Wi-Fi optimization, office networking, conference room A/V, distributed audio, and integrated smart-building systems. Everything is tailored to your layout, bandwidth needs, and usage requirements.
What Our Customers Are Saying
“Installation was quick, and the results are flawless. Our new intercom runs smoothly, and the team at New York Empire Intercom & Security Systems was professional, affordable, and incredibly easy to work with. I’d recommend them without hesitation.”
Daniel M. - Astoria, NY
“We upgraded our cameras and access control system, and the team was incredibly knowledgeable. Everything was finished on schedule and within our budget. We’ll absolutely hire them again for future upgrades.”
Serena V. - Flushing, NY
“Outstanding work. They repaired our buzzer system, added mobile access, and explained every feature clearly. Fast service, clean installation, and very fair pricing—definitely a company I’d recommend.”
Malik H.- Jamaica, NY
Our Process
At New York Empire Intercom & Security Systems, we believe effective protection starts with a clear plan. From your first consultation to your final system walkthrough, we keep the process transparent, organized, and tailored to your building’s needs. Whether it’s a single-family home or a large commercial facility, we ensure a smooth, predictable experience.
Initial Consultation
Reach out by phone or online form to arrange your free consultation. We listen to your concerns, discuss your goals, and help you understand the available solutions—no pressure, just straightforward guidance.
On-Site Assessment & Written Estimate
A technician visits your location to evaluate the layout, identify vulnerabilities, and review any existing equipment. After the walkthrough, we prepare a detailed written quote outlining recommended systems, timelines, and pricing so you can make an informed decision.
Custom System Design & Equipment Selection
Once approved, we design a system that fits your building's unique requirements. We help you choose the right cameras, intercoms, access control components, and cabling, ensuring the setup is reliable, scalable, and aligned with your budget.
Fast, Professional Installation
Our certified NYC installers arrive on time and work efficiently to minimize disruption. We handle everything—from wiring and mounting to software setup and network integration. Each component is tested thoroughly before we complete the job. Most installations are done within one to two days.
Training & Continued Support
After installation, we walk you through all system functions, including remote access, camera viewing, and user management. If you ever need assistance, troubleshooting, or system upgrades, our team is always available. Your long-term security is our commitment.
FAQ
How long is security camera footage typically saved?
Storage duration varies depending on the equipment and recording settings. Traditional DVR or NVR systems usually hold anywhere from 7 to 30 days of video, depending on how many cameras you have and the resolution of the recordings. Cloud services offer flexible retention plans, letting you choose storage durations ranging from a few days to several weeks or longer.
Our team can help you determine the most efficient storage option based on your building size, camera count, and liability requirements.
How do security systems improve management in multi-tenant properties?
Properties with multiple residents—such as apartment buildings, medical suites, and mixed-use spaces—gain significant advantages from centralized security platforms. IP intercoms, video entry stations, and networked access control let building managers monitor access, create user permissions, and track activity without relying on physical keys.
These systems streamline daily operations by making it easier to manage deliveries, visitor access, and service personnel. Many platforms also integrate with digital building portals or tenant apps, giving residents more convenience while strengthening overall control at every entrance.
What kind of security systems work best for renters in NYC?
Renters in New York have plenty of practical security options, even when permanent installations aren’t allowed. Wireless devices—such as battery-operated cameras, peel-and-stick door sensors, and app-based video intercoms—are ideal because they do not require drilling or in-wall wiring. These systems can be removed and taken with you whenever you move.
Residents in larger apartment buildings may also benefit from personal smart doorbells, mobile-access entry devices, or standalone security kits that work independently from the building’s main system. Some modern complexes already have digital access control that tenants can supplement with their own add-on devices. Always confirm installation rules with your landlord or building management before making changes to shared entryways.
Can my security system connect to smart home technology?
Absolutely. Many modern security devices integrate smoothly with popular smart home ecosystems such as Google Home, Amazon Alexa, and Apple HomeKit. This allows you to control lights, locks, thermostats, and cameras with voice commands or mobile automations.
For example, you can set your system to lock doors and activate cameras automatically when you leave home. We assist with compatibility checks and integration to ensure your smart devices work together securely and reliably.
Is cloud-based storage safe for my security system?
Yes. Reputable cloud platforms use encryption, multi-factor authentication, and secure data centers to protect your footage. When configured properly, cloud systems can be just as secure—or even more secure—than local hard-drive storage, since your data is automatically backed up off-site.
We walk clients through the different security measures and help configure a setup that aligns with your privacy and protection needs.
What features should a modern intercom system include?
Today’s intercom systems go far beyond basic push-to-talk audio. When choosing a new system, consider features such as:
* High-resolution video for visual verification
* Smartphone app access for answering calls remotely
* IP-based communication for clearer audio/video
* Remote door release capabilities
* Digital directories for multi-unit properties
* Weather-resistant hardware for outdoor use
Most current intercom platforms can also sync with access control systems, making it easier to expand or upgrade in the future as your building’s needs evolve.
What happens if the power goes out or internet service fails?
Most modern systems include built-in safeguards to ensure continued operation. Security devices often have battery backups that keep them running during short power outages. Even if the internet goes down temporarily, local NVR/DVR units can continue recording as long as they remain powered.
For mission-critical environments, we offer UPS systems and network redundancy options, helping maintain uptime and prevent footage loss during unexpected interruptions.
How often should my security system be checked or updated?
A yearly review is recommended to keep your system functioning at its best. Technology evolves quickly, and regular updates can improve performance, strengthen cybersecurity, and introduce new features. Annual inspections also help spot outdated equipment, misaligned cameras, storage failures, or weak network configurations.
For commercial or multi-tenant buildings—where security demands are higher—routine assessments help ensure compliance, reliability, and continuous protection.
Which security solutions are most effective for commercial properties?
Businesses in New York—whether retail shops, office suites, industrial spaces, or distribution centers—often require layered security. A strong setup typically combines surveillance cameras, controlled entry systems, and intrusion detection. High-resolution CCTV helps monitor entry points, customer traffic, employee areas, and valuable inventory. Access control tools such as keycards, fobs, PIN readers, or mobile credentials allow managers to control and track who enters restricted zones.
Customer-facing businesses may benefit from video intercoms, buzzer systems, or visitor-verification tools, while cash-handling environments often add panic buttons or discreet alarm triggers. Many NYC companies also rely on remote management features, letting owners review cameras or unlock doors from off-site.
How is AI improving the performance of modern security systems?
Artificial Intelligence has dramatically enhanced what security systems can do. AI-enabled cameras can differentiate between people, vehicles, animals, and objects—reducing unnecessary notifications and making alerts more meaningful. Advanced features may include facial matching, license plate recognition, behavior analysis, and automated event tagging.
For businesses, AI analytics can highlight patterns like loitering, crowd build-ups, or unusual motion. Multi-unit buildings benefit from smart intercoms that detect tailgating, identify repeated visitors, and send alerts in real time. Overall, AI helps NYC property owners respond faster, reduce false alarms, and maintain a more proactive security stance.
Can I upgrade or expand the system in the future?
Yes—our installations are intentionally designed to be scalable. You can start with a basic system and later add additional cameras, intercom stations, door readers, sensors, or integrations with smart office/home platforms. We ensure your wiring, network, and hardware can support future growth so expansions are simple and cost-effective.
Do security systems help lower legal or liability risks?
Yes. Video documentation from security cameras can be invaluable during theft investigations, workplace incidents, insurance claims, or legal disputes. Recorded footage can provide objective evidence of what happened and help verify compliance with safety protocols.
Access control reports—showing who entered a space and when—can also support internal investigations or clarify responsibility during incidents. For commercial properties and multi-tenant buildings, these digital records help strengthen both accountability and protection.
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